Store Return Policy
Store Return Policy.
Due to COVID-19 we will not be processing returns at this time.
- AZ Skin Therapy abides by the policy of each manufacturer it sells. If the brand you are purchasing does not accept returns. AZ Skin Therapy can not accept the return.
- There is a 30 return policy, past 30 days from the date of purchase, we can not offer you a refund or exchange.
- Products must be returned sealed, unopened, and in re-sellable condition in order to receive an exchange, or refund.
- We only replace items if they are defective or damage, if you need to exchange for the same item send an email through our contact form.
- Consumer is responsible for shipping on returned or exchanged items and is non-refundable.
- All returns are subject to a 15% restocking fee in addition to the cost of the shipping. A refund or exchange will not be issued until product is received and reviewed.
- Products cannot be returned due to allergic reaction.
- All sales on clearance items are final and not eligible for return.
- E-Certificates are not eligible for return or refund.
- We mail product order using USPS flat rate boxes to keep shipping prices low as possible.
- Live in Arizona and prefer to pick your products up from our office. Use the local pick-up option at checkout to save on shipping. Please allow 48-72 hours, and we will contact you as soon as your order is ready.